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Terms of Service


Website: Veridian.co.nz
Jurisdiction: New Zealand

1. Introduction

These Terms of Service (“Terms”) govern your use of the web hosting, internet, and related services (“Services”) provided by [Your Company Name] (“we”, “us”, “our”). By signing up for or using our Services, you agree to be bound by these Terms, our [Privacy Policy], and any other applicable agreements.

2. Eligibility

To use our Services, you must be at least 18 years old or have the consent of a parent or guardian. You must provide accurate and complete information when registering.

3. Services

We provide a range of Services including, but not limited to:

  • Web hosting

  • Domain registration

  • Email hosting

  • Internet connectivity (if applicable)

  • Cloud storage and backup

  • Technical support

All Services are subject to availability, and we reserve the right to modify or discontinue Services at any time.

4. Customer Responsibilities

You agree to:

  • Keep your account details secure.

  • Use the Services lawfully and in accordance with New Zealand law.

  • Not use our Services to distribute spam, malware, or offensive material.

  • Maintain backups of your own data.

5. Payments & Billing

  • All fees are stated in New Zealand Dollars (NZD) and include GST unless otherwise stated.

  • Payments are due in advance of the service term.

  • If you fail to make timely payment, we may suspend or terminate your Services.

6. Refunds & Cancellations

  • Refunds are provided in accordance with the Consumer Guarantees Act 1993 where applicable.

  • Hosting plans may be cancelled at any time, but no refunds are given for unused portions unless required by law.

7. Uptime & Service Level

We aim for 99.9% uptime but do not guarantee uninterrupted access. Downtime may occur due to maintenance, technical issues, or events beyond our control.

8. Limitation of Liability

To the maximum extent permitted by law:

  • We are not liable for any indirect, incidental, or consequential damages.

  • Our liability is limited to the total amount paid by you for the Services in the 12 months preceding the claim.

9. Privacy

We collect and handle personal information in accordance with the Privacy Act 2020. For more information, see our [Privacy Policy].

10. Intellectual Property

All content provided by us (excluding your content) remains our intellectual property. You must not copy, distribute, or modify our materials without permission.

11. Suspension or Termination

We may suspend or terminate your Services without notice if:

  • You breach these Terms;

  • Your use poses a risk to our infrastructure or other customers;

  • We are required to do so by law.

12. Changes to Terms

We may update these Terms from time to time. We will notify you of significant changes via email or through your account dashboard. Continued use of the Services after changes constitutes your acceptance.

13. Governing Law

These Terms are governed by the laws of New Zealand. Any disputes will be resolved in the New Zealand courts.

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